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Welcome to Infor M3 User Community

893 Members
411 Posts
2 Online
864 Discussions
106 Questions
51 Events

Online

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How to manage the new US tariffs on your Infor CloudSuite system
US tariffs are reshaping business operations across industries. Learn how to configure your Infor CloudSuite system to accurately calculate costs tied...
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Moving from stability to success with load testing
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How Infor Factory Track helps manufacturers win the industry race
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VOICES FROM COMMUNITY with Hans Mueller 3/27/2025
Saturday, March 29th, 2025
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InterForm: The Future of M3 Output Management
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Driving digital agility with automation & AI: Real-world success stories
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CUGEX and Customer Defined Fields in M3 | Part 1
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Latest Feed

How is everyone handling the city/town character limit of 20?
Nicole Krape *MUGA
BC:

Question:

Article:

How is everyone handling the city/town character limit of 20?

Wondering if most people abbreviate or truncate the town field? Any issues with either option? We are planning to integrate with a shipping API. Thanks in advance!
Delivered Read
Uncategorized
Group: *MUGA
1
Latest msg: Hi Nicole, There is an enhancement "Longer names for legal entities available" on our roadmap aiming for April 2026 (disclaimer: this is... from Justin Wang, on 04/29/2025
Kim Fairbrother Anthesis
Announcement
BC:
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https://www.anthesis.co.uk/services/resourcing/ - more info here
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Resourcing
anthesis.co.uk With over 15 years experience, our expert resourcing service is able to seamlessly bridge the gap between your project’s vision and its execution.
1
Taxability by payer not customer
John Panzenhagen *MUGA
BC:

Question:

Article:

Taxability by payer not customer

Categorized as:

order management
M3
ERS
cloud

I don't know if this is something that will need to be an enhancement request, or if we are just missing a setting. I would like your feedback on it.

Description
We do a lot of warranty work where payment is split between the customer and the manufacturer. The invoice split process works fine, but the taxable code is being selected based on the customer’s ship to address for the invoice and not the payer. When the payer is non-taxable and the customer is taxable, the split  Read more...portion of the invoice is also taxable. The taxable code should always be based on the payer and not the customer.

Business Impact
This is a situation that happens every day. We currently have a report that runs daily that lists the invoices with the incorrect taxable code. We have a person in accounting who will then go into each invoice and manually correct the taxable amount. Accounting spends 30 minutes to 1 hour per day correcting these invoices.

Work Around
A daily report lists incorrect invoices. The incorrect invoices are manually updated. Show less...
Delivered Read
order management
M3
ERS
cloud
Group: *MUGA
2
6
Latest msg: @michellelehmann thank you. I do realize that. My problem is that it is the payer is tax exempt but the tax exemption being used is that of the person... from John Panzenhagen, on 04/25/2025
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