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  • The Misconception of AI — And Why It Matters for Communities and Associations
    Artificial Intelligence has quickly become one of the most talked-about technologies in the world. Every day there are new tools, new announcements, and new predictions about how AI will change the way we work. But with all the attention, a major misconception has emerged: Many people believe AI is about replacing people or creating more complexity. In reality, the most powerful use of AI is much simpler — it helps people use what they already have more effectively. The Real Pr...
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    March 10th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Your Voice Is Shaping the Future of the Infor CloudSuite Users Community
    At WorkOutLoud, we’ve always believed that the strongest communities are built with their members. That’s why we recently asked our Infor CloudSuite Users Community to share feedback through a short survey, and the response reinforced just how valuable this community driven approach truly is. Thank you to everyone who took the time to participate. Your insights are already helping guide how we evolve the community in 2026 and beyond. What We Heard From You While response...
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    February 10th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Strong Stability: The Foundation of Thriving Communities
    While change is constant and engagement tools come and go, one thing matters more than ever: strong stability. For associations, user groups, and professional communities, stability isn’t about standing still. It’s about creating a reliable foundation that members can trust year after year, while still allowing room for growth, innovation, and meaningful connection. WorkOutLoud was instrumental in successfully merging the Great Lakes User Group with IMUG. The&nbs...
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    January 26th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • What a Great 2025 for Infor CloudSuite: Voices of the Community
    2025 was an exceptional year for the Infor CloudSuite community. Across industries, roles, and regions, members showed up, shared openly, and leaned into collaboration in ways that truly define a strong user community. Through conversations, events, surveys, and daily engagement, the Voices of the Community gave us a clear picture of what mattered most this year—and where momentum continues to build. Strong Engagement Across the Community High Level Stats: Average amount of ...
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    January 26th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • WorkOutLoud Leadership: Leading in the Open
    Leadership today looks very different than it did even five years ago. Teams are more distributed, work moves faster, and employees expect transparency, purpose, and connection, not just direction. At WorkOutLoud, we believe modern leadership isn’t about having all the answers. It’s about creating the conditions where people can learn, share, and succeed together. What Does WorkOutLoud Leadership Mean? WorkOutLoud Leadership is rooted in one simple idea: great leaders...
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    January 20th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • WorkOutLoud's Commitment to People Grow Engagement!
    We Value People At the heart of every strong community, successful organization, and meaningful connection is one simple truth: people matter. At WorkOutLoud, valuing people isn’t a tagline, it’s how we operate, build, and grow. Technology may enable connection, but it’s people who create trust, share knowledge, and move ideas forward. When people feel seen, heard, and supported, communities don’t just function—they thrive. People Before Platforms Digita...
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    January 14th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Leaning Into Community: Why Associations and Users Groups That Connect Will Win in 2026
    As associations and users groups look ahead to 2026, the organizations that will remain relevant, resilient, and growing share one common trait: they are leaning into community as a core strategy. Today’s association and users groups challenges—shifting demographics, declining engagement, budget pressure, and evolving expectations, can’t be solved by adding more programs or relying on legacy models. The associations and users groups that are succeeding are re-centering ...
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    January 6th, 2026
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Clarity, Confidence, and Success
    The foundation of success isn’t just innovation or technology, it’s clarity, confidence, and trust. At WorkOutLoud, we believe that these elements are what empower associations, members, and partners to thrive together. Our mission has always been to create spaces where communities connect with purpose, share knowledge, and grow stronger through collaboration. As we continue to evolve, these core values remain at the heart of everything we do. Clarity: Knowing What Truly M...
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    November 13th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Strong Partnerships Build Strong Communities: Creating a Well-Balanced Ecosystem for Growth
    WorkOutLoud creates thriving communities that do not happen by accident, they are built through collaboration, trust, and shared purpose. The foundation of any successful community lies in the strength of its partnerships. When organizations, leaders, and individuals come together with a unified vision, they create a well-balanced ecosystem that supports everyone involved.
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    October 5th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • How One Community Transformed Engagement with WorkOutLoud
    Last year, the team at a mid-sized user group faced a familiar struggle. They were running webinars in one system, sending emails from another, tracking event registrations in spreadsheets, and trying to keep a Facebook group alive for discussions. Members were scattered, staff were overwhelmed, and valuable data lived in silos. “We knew our community deserved better,” recalls their program manager. “We needed one place where people could connect, learn, and feel like part o...
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    September 14th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • WorkOutLoud: An Effective and Efficient Way to Engage Your Community
    In today’s world, associations, enterprises, and member-driven organizations face a common challenge: how do you keep people connected, engaged, and inspired without overwhelming your team or budget? That’s where WorkOutLoud makes a difference. Effective Engagement That Matters WorkOutLoud isn’t just another platform—it’s a purpose-built community hub designed to help members succeed. By providing one central space for discussions, events, content sharing, ...
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    September 5th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Unlocking the Possibilities
    WorkOutLoud knows that most associations, enterprises, and member-driven organizations face a constant challenge: how to create meaningful connections, foster engagement, and deliver value year-round. Traditional tools such as, emails, spreadsheets, or disconnected event platforms, often fall short in building the kind of vibrant, connected communities that members expect. That’s where the WorkOutLoud Community Platform comes in. Designed with the needs of associations, nonprofits, and ...
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    August 21st, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Community Strategy: Empowering Connections that Drive Growth
    Meaningful engagement is not just a goal, it is a strategy. At WorkOutLoud, we believe that community is the cornerstone of successful customer and employee experiences. Although, not just any community, a strategic one that is intentional, connected, and built to grow with you. Why Community Strategy Matters Whether you are supporting customers, partners, or employees, your people want to be seen, heard, and valued. A strong commun...
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    July 11th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Celebrating Our Independence — Together
    As we approach the 4th of July, all of us at WorkOutLoud want to take a moment to wish you, your families, and your communities a safe and joyful Independence Day. This holiday is more than just fireworks, barbecues, and red, white, and blue—it’s a time to honor the freedoms we cherish, reflect on our shared values, and appreciate the communities that support and uplift us every day. It’s about coming together, whether in person or online, and recognizing the strength we hav...
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    June 30th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • How WorkOutLoud Frees Up Time So You Can Focus on What Matters Most
    Time is one of our most valuable resources. Whether you're managing a member association, leading a customer success team, or driving partner engagement, your to-do list never seems to shrink. That’s where WorkOutLoud comes in—not just as a platform, but as your productivity partner. Say Goodbye to Juggling Multiple Tools Many organizations rely on a patchwork of disconnected tools: email marketing platforms, event registration systems, survey tools, discussion forums, and ...
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    June 25th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • From Member List to Movement!
    Transforming Associations and Users Communities Through Active Dialogue In the life of every association and user community, there comes a moment when maintaining the status quo no longer serves its mission. A list of names, no matter how long or prestigious, is just that—a list—until it's activated. The true strength of any association and user community lies not in its headcount but in the connections, conversations, and collaborations happening within it. At the heart of...
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    June 16th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Blueprint to Launching a Successful Online Community
    The idea of building an online community has never been more appealing or scary. Whether you’re looking to bring together a group of like-minded individuals, support a cause, or foster collaboration in a niche interest, online communities offer a unique space for connection, learning, and growth. But launching a successful online community requires more than just creating a social media page or setting up a forum. It takes careful planning, consistency, and strategic effort to build a spac...
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    May 21st, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Magic of Collective Brainpower
    The concept of community-driven innovation hinges on the idea that when people come together, they bring their unique perspectives, experiences, and expertise to the table. This diversity of thought is key to solving complex problems. What one person may see as an insurmountable obstacle, another may view as an exciting challenge. By collaborating, communities are able to approach problems from multiple angles and uncover new possibilities. Community conversations, whether they happen online ...
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    March 23rd, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Lasting Impact of Events on Community Engagement
    In any community—whether it's a neighborhood, a professional network, or an interest-based group—events serve as powerful catalysts for engagement. While it’s easy to view events as just another day on the calendar, they are much more than fleeting occasions. Done right, events can be pivotal moments that foster deeper connections, spark inspiration, and solidify a shared sense of purpose among members. These gatherings can leave a lasting imprint on your community, nurturi...
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    March 14th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Community Conversations
    In our digitally connected world, conversations are more than just exchanges of words—they are invaluable sources of information. Whether they happen in person, online, or through social media, community conversations unlock insights that can shape businesses, policies, and personal perspectives. But what exactly makes these conversations so powerful, and how can we harness them for greater understanding? Let’s dive into the dynamics of community conversations and explore how they re...
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    February 20th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Power of Collective Action
    The Power of Collective Action In today’s fast-paced, ever-evolving world, the importance of community has never been more evident. Whether it's the neighborhood where we live, the workplace we belong to, or the online spaces we engage in, our sense of community shapes much of who we are. In a world that can often feel divided, it's crucial to remember that, together, we are stronger. When we work collectively, share experiences, and support each other, we create resilient commu...
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    February 14th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Voices of Our Community
    In a world that’s constantly evolving, the power of community is often overlooked in favor of individual achievement or the latest technological innovations. Yet, when we take a step back and reflect on what truly drives progress, it’s clear: it’s the voices within our communities—the conversations, the collaborations, and the shared commitment to moving forward together—that make all the difference. In this blog, we’ll explore how communities can navigate ...
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    February 5th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Why Member Engagement Matters
    Let’s face it: creating a vibrant, engaged membership community isn’t always easy. In today’s fast-paced world, people are busier than ever, juggling professional demands, personal goals, and the constant barrage of distractions. Despite all of this, the need for meaningful connection has never been stronger. As an association or community leader, you’re in a unique position to foster that sense of connection, creating a place where your members feel valued, inspired, and...
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    January 22nd, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Building Stronger Connections
    In today’s fast-paced world, it’s easy to forget that some of our greatest resources are right in front of us: the people within our communities. Whether it is neighbors, local leaders, or fellow professionals, the collective wisdom held by community members is a powerful tool for growth, innovation, and resilience. We’re excited to invite you to our upcoming Webinar: Building Stronger Connections: Leveraging Wisdom by Making Connections Within the Community — a unique...
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    January 16th, 2025
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Business Case for Investing in Customer Success
    In today's dynamic business environment, customer success has evolved from a mere buzzword to a vital component of corporate strategy. Companies that prioritize customer success not only enhance customer satisfaction but also drive substantial business growth. In this article, we explore why investing in customer success is not just a good practice but a smart business decision.
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    December 13th, 2023
    Blog: WorkOutLoud
    Author: WorkOutLoud
  • Engaging the Unengaged
    When creating online communities, a common challenge is engaging those members who remain passive or unengaged. Keep reading for ideas on actionable strategies to liven up your community and foster engagement.
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    December 4th, 2023
    Blog: WorkOutLoud
    Author: WorkOutLoud
  • How To Foster Meaningful Conversations in Your Online Community
    In the digital age, online communities have become vibrant hubs of interaction and information exchange. The key to sustaining these communities lies in fostering meaningful conversations that not only engage but also enrich members. This blog explores effective strategies for nurturing such dialogues, ensuring your community remains a dynamic and welcoming space.
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    November 1st, 2023
    Blog: WorkOutLoud
    Author: WorkOutLoud
  • The Evolution of Customer Engagement
    The Evolution of Customer Engagement: The "Before, During, and After" Experience on Community Platforms The digital age has transformed the way businesses interact with their customers. With the rise of online communities, companies have a unique opportunity to engage with their audience in a more personalized and meaningful way. Based on over two decades of experience, we've identified a three-phase journey that members undergo in a thriving online community: the Before, During...
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    August 22nd, 2023
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Power of In-Person User Group Events and This Is Why...Learning, Innovation, and Networking
    What do you get when you combine brilliant minds, industry leaders, and a thirst for knowledge? The Infor East Coast Mega Meeting 2023, of course! This gathering hosted by the Southeast and MRLUG Infor User Groups in sunny Orlando, FL proved to be an invaluable event that brought professionals together to share insights, learn, and connect on a human level. In today's post-Covid digital era, face-to-face meetings carry a special significance. The East Coast Mega Meeting stood as a testame...
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    July 12th, 2023
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Uncovering Insights and Improving Engagement
    Analytics can be extremely valuable for virtual events, as they can provide organizers with insights into how attendees are interacting with the event, what they find most engaging, and what could be improved. Here are some specific ways that analytics can help with a virtual event: Monitor attendance and engagement: With analytics, organizers can track how many attendees have registered for the event and how many are actively participating in the event. This can help them understand...
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    March 21st, 2023
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Streamlining Your Virtual Event with WorkOutLoud Venue
    A multi-session, single URL, single sign-in virtual event is an online event that features multiple sessions or presentations, all accessible through a single website URL. Participants can access the event website and view the sessions in real-time or at a later time, depending on the availability of the recordings. The event is typically streamed live or pre-recorded and delivered to attendees via a streaming platform. This type of virtual event is designed to be simple and easy to naviga...
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    March 15th, 2023
    Blog: WorkOutLoud
  • How to Stay Away From Webinar Crickets!
    Suggestions to help you keep the attention of your online audience during webinars. Isn’t it awful when conducting a webinar and you ask the audience if they have any questions, and all you hear is crickets and you don’t even know if they are listening! There are always challenges with knowing if webinar attendees are REALLY engaged in the webinar. If the webinar is relevant to the attendees, the hope is that they will pay attention and come back for more information. However,...
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    February 26th, 2023
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Who Is Running Your Company?
    It is NOT the CEO that runs the company, it’s the customer’s voice that drives the company to successful growth and opportunities. Although, the CEO is able to lead though the customer’s vision showing that the company does really care and wants to make the customer successful.
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    February 15th, 2023
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Happy New Year!
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    January 1st, 2023
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Innovation Sponsor WorkOutLoud to Demo Most Comprehensive Event Management Addition to Its Community Platform for First Time at CMX 2022
    REDWOOD CITY, Calif. and MINNEAPOLIS, Sept. 14, 2022—WorkOutLoud, a leading provider of a social platform designed specifically to facilitate customer collaboration that fosters brand engagement and loyalty, today announced that it will be demonstrating its new all-in-one event management addition for the first time at CMX Summit, which will be held Sept. 14-15 in Redwood City, Calif. In addition, as a CMX Innovation Sponsor, company CEO and founder Eric Lopez will help kick off the first ...
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    September 12th, 2022
    Blog: WorkOutLoud
  • WorkOutLoud Expands Community Engagement Platform Leadership with Launch of All-in-One, Intuitive Virtual Event Platform
    WorkOutLoud Expands Community Engagement Platform Leadership with Launch of All-in-One, Intuitive Virtual Event Platform August 23, 2022 WorkOutLoud Expands Community Engagement Platform Leadership with Launch of All-in-One, Intuitive Virtual Event Platform  New WorkOutLoud Venue provides comprehensive analytics/reporting and ease-of-use outperform Zoom, WebEx, GoTo Meeting, Teams. MINNEAPOLIS, Aug. 23, 2022—WorkOutLoud™, a premier provider of a community e...
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    August 24th, 2022
    Blog: WorkOutLoud
  • Special “Thank You” to all participants of IMUG's virtual event, powered by WorkOutLoud Venue™ and session videos
    This is a special “Thank You” to all of people that participated in attending the Infor Midwest User Group (IMUG), Spring 2022 event. If you missed this 200-plus-person online event powered by WorkOutLoud Venue and streaming sponsored by RPI consulting as a Diamond, you still have an opportunity to review the videos. All of you may of not known that this was the first software launch for WorkOutLoud, a premier provider of a community engagement platform. On May 5, 2022 WorkOutLo...
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    June 6th, 2022
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Introducing WorkOutLoud Venue™
    Introducing WorkOutLoud Venue Come for the Event, Stay for the Community As business moves forward, it’s not more “apps” we need, it’s more solutions - more integrated solutions - out of the box - ready to deploy.  Solutions that are intuitive and seamlessly operate from on-boarding, to operation, analytics, and lead generation. Today we are introducing WorkOutLoud Venue™, an all-in-one event platform solution. Integrated with our WorkOutLoud community...
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    February 15th, 2022
    Blog: WorkOutLoud
    Author: Eric Lopez
  • WorkOutLoud Events - Where they work, how they work, when they work…
    Your customers benefit from the value of getting together around a topic or set of topics.  Until recently, the majority of “events” occurred face to face with multiple tracks and sessions, presenters. And many times your event occured over more than one day.  Now, the need is to supplement if not replace those events with virtual options.  WorkOutLoud Events delivers the functionality to deliver important customer events and can be managed by your organization ...
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    January 23rd, 2021
    Blog: WorkOutLoud
  • Connecting your customers to your business
    Delighting your customers with an effective experience is simple We start with a comprehensive collaboration platform with features that you would expect such as sharing, posting, integrating, notifying, connecting, following, and instant messaging to name a few.  These features along with our extendable profiles, Suggestion Engine™, Journey Management, APIs, and more and you have a great platform to build upon. You can extend your implementation with integrated services like: E...
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    January 19th, 2021
    Blog: WorkOutLoud
  • Introducing WorkOutLoud™ Conversations
    Introducing WorkOutLoud Conversations! WorkOutloud (WOL) Conversations is a mobile app that fosters communication and collaboration between individuals or groups as well as subject based, private and public “channels”.  With tight integration to your customer community, you can be assured that your customers are collaborating within your ecosystem. Your platform, your data, your policies.
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    May 19th, 2020
    Blog: WorkOutLoud
  • Introducing WorkOutLoud SmartNPS™
    SmartNPS™ provides an simple and easy way to deliver NPS and related questions to your customer and is an integrated function within the WorkOutLoud Customer Experience platform. NPS (Net Promoter Score) is an effective algorithm for clearly identifying a “score” for a customer relationship or virtually any “subject matter” you would like to use an NPS approach to understanding how the customer values the company, product, service, or individual.
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    May 15th, 2020
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What Customers Want...
    Acquiring customers is lengthy and expensive. They are highly valuable and keeping them informed and engaged is critical to retaining them. Let's start this series of blog articles with some  assertions from customers we have talked to...
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    April 24th, 2020
    Blog: WorkOutLoud
    Author: Eric Lopez
  • How Deedre Day is taking the bull by the horns for her community
    There has never been a time to adapt to change like now.  And adapting in a timely manner is paramout. This requires a strong outlook, some good planning, and a strong team of employees, customers, and partners. With the COVID-19 pandemic happening right now - we are seeing business stumble to get back their footing on solid ground.  We do expect many to overcome today’s challenges, although we also expect to see a new set of leader organizations that will have demonstrated the ability to...
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    March 23rd, 2020
    Blog: WorkOutLoud
    Author: Eric Lopez
  • So… What if we can’t meet face to face?
    A lot is happening in the world today with the current state of the COVID-19 (Coronavirus) pandemic.  People social distancing and trying not to spread or catch the virus. People working from home and avoiding crowds.  With all that, our entire team here at WorkOutLoud is praying and hoping for the best outcome for not only the world at large but also our customers and our many users who have become our friends.  We view our relationships as more than just a business transaction. ...
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    March 17th, 2020
    Blog: WorkOutLoud
    Author: Eric Lopez
  • News Alert! WorkOutLoud is seamlessly integrated with GoToWebinar, The leader in online events.
    In today’s environment, you need to be ready for anything.  Face to face meetings are great and still relevant, but sometimes you need more.  You need video and digital options.  WorkOutLoud is ready for you. You will never look at webinars the same way again. WorkOutLoud - Amazing digital customer experiences.
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    March 10th, 2020
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Maximize Your Customer's Positive Experience within WorkOutLoud
    We believe there are 5 components to help your customers coming back for more products and support creating longterm business relationships.
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    July 5th, 2017
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • The Customer Experience Platform... A Bigger Vision
    Today’s customers’ have high expectations of value and relevance. Today’s customers are savvy, aware, and connected.  They want information, connections, and collaborations that are relevant and timely.  They want you to remember who they are, what they purchased, and how they use your products.  They desire efficient ways to search and place high value on information you help them discover based on their needs.  They want to know they are among other customers just like them.  The...
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    June 19th, 2017
    Blog: WorkOutLoud
    Author: Eric Lopez
  • "We decided to go in a different direction"
    Why you might need to map the customer journey Everyone’s been there You get the call… your customer has decided to “move in a different direction.” You know what that means. To not put too fine a point on it, they just fired you. So, the conversation moves from some obligatory, futile attempt to persuade the customer not to move to eventually discussing how that relationship will wind down. This conversation is never good.
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    April 18th, 2017
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Some simple facts about the customer experience
    Creating a competitive edge, 39% of CEOs rated Customer Experience as the most effective - almost 2-1 over the next method: Talent.  (CRM Magazine/2017) It’s complex - on average it takes at least 5 software solutions to execute a simple customer collaboration event and to keep the customer conversation going. CMOs are under pressure to acquire, grow, and keep customers who are technically and socially connected with one another.” - From The Path to 2020 ~ Economist Intelligence Unit ...
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    April 10th, 2017
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Have an Idea? Share It!
    The number one question that I continue to hear is: How can I save time after sharing my idea? Entrepreneurship is trending as well as coffee shops and breweries supporting thousands of wireless idea creators because of the resources that are available, the outreach through social sites and online communities.
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    February 10th, 2017
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Listen and Stop Talking
    When you listen and stop talking, you might be able to take in more information as well as earn more respect by allowing other people to have a voice. You also may benefit from others opening up and trusting you more which creates stronger business relationships. There have been many times when I have been at a conference or networking event with many Elephants in the room.
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    January 6th, 2017
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • "I'm Not a Salesperson!"
    Everyone is a Salesperson! I once heard someone tell me that they were not a Salesperson. Although their mouth stated that, I did not believe it and laughed thinking to myself that I need to clear the notion that many people have about Salespeople.
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    November 29th, 2016
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Fading Business Loyalty
    Loyalty can be a good thing, although it can also be bad and what I mean by that is when wanting to be loyal you might be losing money because you trust the business. Business is just business and everyone is trying to make money just like you. Have I confused you? Good. Hear me out…I just had a AHA experience and had to share to help protect others like me trying to run a successful smart business.
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    October 27th, 2016
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • Let's be clear...
    Let's be clear - the market has changed. you can not afford to lose a customer once you have them. customer retention and customer wallet growth are top strategies regardless of your industry.
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    September 6th, 2016
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Customer Communities in 2016
    What is the state of online community in 2016? As I noted in my recent round-up of enterprise tech to watch in 2016, the social business industry -- which largely runs on community platforms and is the center of gravity of the practice -- is in the midst of a growth surge, with compound annual growth of 26% expected through 2019 to become a $23 billion industry. This is a significantly higher growth rate than the entire big data industry, and so it's good evidence that we'll continue to see c...
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    August 30th, 2016
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What does it all mean??!!
    Keeping your information relevant People tend to be most engaged with your community when the relevancy of information is aligned with their interests and goals. If a user was to enter a site with no content or too much extraneous content they are more likely to not continue forward. However, if the user is immediately confronted with content and functions that are relevant to their daily needs – the potential for continued engagement improves exponentially.
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    June 13th, 2016
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Let your Customers Self-Organize!
    Customers involved with complex, sophisticated, and mission-critical business applications/products have a natural need to organize themselves into groups that represent their nuanced and general needs of their role with these products.
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    June 2nd, 2016
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Keeping your customers forever...
    Our passion is to help your organization improve the customer experience through collaboration, sharing, and building critical business relationships between the people who use and support your products.
    View Article »
    April 29th, 2016
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Spent some time with University of Minnesota Entreprenurial group today!
    WorkOutLoud's Loring Kaveney and Eric Lopez had the honor and privilege to speak at the University of Minnesota's Carlson School of Management's Entrepreneurial group this afternoon on campus. A lively and intimate discussion talking about bootstrapping, failures, successes, networking, legal, marketing, and even how serendipity plays a key role in successful start-ups. Tremendous interaction from some very thoughtful young entrepreneurs. Impressed not only with the number of companies that t...
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    November 5th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Simple and Smart Profiling
    How comprehensive is your platform's profiling features? Member/Customer Profiling represents the most important and foundational features of any community platform and implementation. The Profiling capabilities of your platform have the potential to benefit you and your constituents most and can make the difference in many areas. From suggestions and connections, to information accuracy and analytics. Both the owner and the members/customers benefit from a complete and accessible profile ...
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    October 27th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Excited to see the Infor/Lawson user community come on board!
    Welcome Infor/Lawson users! Excited to see our Infor/Lawson community begin to come into their new community powered by WorkOutLoud! This new community helps them manage their members, network, collaboration, events, surveys, and more and will consist of more than 30K users.
    View Article »
    October 23rd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • More than just a community of users...
    More than just a community of users, Digital Concourse, powered by WorkOutLoud also has some of the best and most important product and service vendors supporting our efforts to benefit you and your organizations. Check out Charity Araoz of Lexmark - we help Lexmark be more successful and in turn, they help you be more successful!
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    October 22nd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Managing your community group with integrated Member Management
    Professional business communities sometimes require specific exlusivity, security, and even fees. With WorkOutLoud's Member Managent "App", we can integrate your user community experience with member validation, payment, start and stop dates, and more. In addition, our algorithms can detect people of specific organizations that apply to a specific membership.... By using our tools, we help you deliver membership opportunities to both organizations AND/OR individuals.
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    October 21st, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Getting ready to release our latest collaboration app - WorkOutLoud Events
    Introducing WorkOutLoud Events Getting ready to release our latest addition to the WorkOutLoud Enterprise Collaboration platform... WorkOutLoud Events - Rolling out in October in two major markets. More to news to come.
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    September 28th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Startup Grind is proud to announce Minneapolis, MN. chapter
    Startup Grind is proud to announce Minneapolis, MN. has been added to their list of many cities around the world to focus on successful experiences of being an Entrepreneur. Minneapolis Entrepreneurs believe in the power of collaborating with peers around great successes and learning failures.
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    September 16th, 2015
    Blog: WorkOutLoud
    Author: Loring Kaveney
  • On-boarding made simple
    On-boarding new users is easy... This video shows a customer who has deployed their community with our single-sign-on functionality - we are tightly coupled to their customer system... from there user is simply walked through the remainder of the process based on their implementation... Simple.
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    September 14th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • 9/11, Never forget
    911 - Never forget... It directly touched our "Lawson" family when we lost our colleague, Tim Haviland. Tim worked in Marketing at our Lawson Godward office. He actually sat a couple of desks behind me. I remember his lanky body lumbering in fresh from his bike ride in, backpack, and a great big nerdy - yet, intellectual smile. He lived in St. Paul at the time... He was quick with his dry wit and a great big smile! Truly a pleasant and fun, quirky guy.
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    September 11th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • A Better Way to Search
    Search and Collaboration go hand-in-hand. People want to connect with others like them or have interests that interest them. WorkOutLoud has integrated a powerful, customizable Profile graph (Extended Profile) with user defined profile tags, delivering a delightful and beneficial search experience. A search experience that produces results by connecting you with people you need to connect with!
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    August 27th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What Community Managers Dream About
    WorkOutLoud delivers integrated analytics for your Community, Group, Blog, Connections, Advertising, Profiles... and just about anything that has a number to it! Why is this important? Because you can't improve if you don't have the right information, in a timely manner, available everywhere. 100's of KPI's related to your community come standard with our platform!
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    August 24th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Twitter Standards and SEO
    Did you know that all of your content; blogs, Messages, Profile Pages, Groups, and more... are SEO optimized and support native Twitter SEO integration? Just one of the benefits with working with our social platform. Simple and professional results at all times. Why is this different? Because believe it or not, many companies do not support the Twitter standard... and many times, do not support SEO standards at all. Why does this matter? Because you want your content to be found, to ...
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    August 4th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • No Coding Required
    Look... no coding! WorkOutLoud is so tailorable through it's Collaboration Foundry, your Community Managers can be truly in control. In this case "Laurie" wanted to wait to have her customer's profiles to be publicly viewable outside the network. With one setting, she can turn it off. Later, when she is ready to "roll out" the feature of public profile sites, she simply clicks the option. That's simple!
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    August 3rd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Less than One Minute Customer Communications
    Don wants to “Work Out Loud” Let me introduce you to Don.  An effective executive and owner of one of the largest and well known organizations in his industry.  Don is an engaged executive and does not hesitate to engage directly with his customers.  Don’s day is always full of activity so when Don uses tools, he wants those tools to be simple and effective. Don’s organization is one of WorkOutLoud’s customers and delivers a branded, private community to his customers.  Don had...
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    August 2nd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Because no two communities are alike
    No two communities are alike... that is why WorkOutLoud Foundry technology is a must have feature to tailor your community to your exact standards. From strong capabilties that require no coding to advanced capabilities that allow you to integrate into your existing systems. Becase... No two communities are alike. #WorkOutLoud #100TimesBetter #WOLFoundry
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    July 7th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • A Collaboration Office for your Customers
    Why do your customers know more about your competition's products than your own products? Many times, they simply don't know what more you have. You must engage regularly with information and collaboration that is meaningful to them.
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    July 6th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Social Business Applications Ride a Growth Wave via ChannelInsider.com
    Enterprise Social is here to stay - Check out this analysis from 451 Research (http://451research.com/) or read the blog from ChannelInsider.com (social-business-applications-ride-a-growth-wave
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    June 25th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • WorkOutLoud, 100 years ago
    This is our office in the Minneapolis Grain Exchange 100 years ago... still a lively place and it looks like people were prone to "WorkOutLoud" even back then. Note the collaboration going on and the guys tending to the "feed" on the chalkboard. #workoutloud #wearepartofhistory #minneapolis Workoutloud.com
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    June 23rd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Shareable videos are the bomb...
    Andrew, our Creative Director at WorkOutLoud living life to the fullest @ Breckenridge... Pezigns Pezios. This is an example of one of the features of WOL Blogs. #‎WorkOutLoud #‎100TimesBetter
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    June 16th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • The WorkOutLoud Foundry
    The WorkOutLoud Foundry is designed to provide the world the ability to extend and integrate to our customer collaboration platform. Unlike other customer communities, WorkOutLoud is an open platform. Supporting integrated OAuth API's, push and pull API's and form services - from integration to tools like GMail, Box, and MS Office to all new "Apps" - WorkOutLoud is ready for the needs of your business. In today's world, we believe that solutions chosen today, must remain relevant to your ...
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    June 3rd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Communicate more effectively
    Communicate broadly and specifically based on the needs of each member... The WorkOutLoud Portal is our interactive communication tool for your communities to stay informed on the things they need to know. #WorkOutLoud #100TimesBetter #WOLPortal
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    June 1st, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Implementations generate great ideas!
    Utilizing our new "WorkOutLoud Collaboration Foundry" for single sign-on and API integration. More about this new part of our platform and how it benefits our customers later this summer. #‎WorkOutLoud #‎WOLFoundry #‎100TimesBetter @CoCoMSP
    View Article »
    May 29th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • May 18th, 2015 - WorkOutLoud launches this week
    After one full year of imagination, re-imagination, planning, developing, and pulling together as a team, we are ready to begin launching WorkOutLoud… and we kick it off while further launching two enterprise communities representing more than 30K customers. A very exciting time for WorkOutLoud and our customers.
    View Article »
    May 18th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What We do and Why it Matters
    Just taking a moment to say a little bit about us... WorkOutLoud is Enterprise Collaboration. We focus on the way you work today, revolutionizing the way your customers experience and benefit from your organization. Communication, Collaboration, and Achievement
    View Article »
    April 23rd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • WorkOutLoud - Enterprise Collaboration, Coming May, 2015
    WorkOutLoud is an ambitious endeavor involving many people and companies that have an interest in changing the way companies work with their customers... Though it's been a year in the making, we have been working on this idea with tens of thousands of users since 2002. Coming May, 2015 - WorkOutLoud is Enterprise Collaboration, the way you work today, revolutionizing the way your customers experience your company and your solutions.
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    April 21st, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What's with the Happy Monday Postcards?
    WorkOutLoud.com is coming! First of all... YES, we have a new collaboration solution focused on customer/product centric businesses coming out spring, 2015. At this time we are targeting mid-April. We are currently still building out functionality and market testing the new concepts, designs, and user functionality. We have a strong advisory board representing the Retail, Healthcare(Payer), Higher Ed, and Government. Our advisors have many years of collaboration as well as large scale ent...
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    February 2nd, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Welcome to WorkOutLoud...
    Welcome to WorkOutLoud... We have been working on a set of new ideas for Enterprise Collaboration that we believe will innovate and improve the relationship between your company and your customers.
    View Article »
    January 12th, 2015
    Blog: WorkOutLoud
    Author: Eric Lopez
  • The Machine Is Us
    A look back to the early days of social and Web 2.0. Love this video and can still get inspiration from the thoughtful perspectives, music, and production.
    View Article »
    January 1st, 2014
    Blog: WorkOutLoud
    Author: Eric Lopez
  • Collaborative data - Social Business path forward
    I had the privilege of reviewing one of the leading ERP vendor’s social strategies last week and must say I was pleasantly surprised. As you may or may not know, I have been focused on Social Collaboration for business since 2003 with my former initiative, Digital Concourse, where we focused on collaboration with the business users of ERP and technology.
    View Article »
    February 18th, 2013
    Blog: WorkOutLoud
    Author: Eric Lopez
  • What is Social Business?
    Social Business can mean many things to many people. Of course you have what could be called “classic” social business; the implementation of popular social sites into your marketing strategy.  But that’s not what I am talking about here.
    View Article »
    February 14th, 2013
    Blog: WorkOutLoud
    Author: Eric Lopez
  • It's a game of inches it's time to get started!
    Ok – Let’s assume you have assessed your situation.  You focused on SEO, you focused on your social strategy, your players are in place, and you are ready to start “socializing”.  You feel you did a good job on the context of your contribution themes with education and unique insight playing a core role in your efforts.  You have talked with customers and your own internal experts to decide what’s important. Now what?
    View Article »
    January 29th, 2013
    Blog: WorkOutLoud
    Author: Eric Lopez
  • First things first - What is your perspective?
    Let’s start by first asking some simple questions.  This is not exhaustive by any means, but it would be the questions I would ask a customer as they consider upgrading their marketing initiatives.  The questions are really trying to understand, not what you think, but what you think the outside world thinks.  It is from that vantage point that you can build a baseline that helps organize your thoughts as you go through the process of improving.  Make sure you socialize...
    View Article »
    January 13th, 2013
    Blog: WorkOutLoud
    Author: Eric Lopez

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