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Forum | Message
Need help with executing ION API
John Panzenhagen *MUGA
BC:

Question:

Article:

Need help with executing ION API

Categorized as:

API

I am trying to execute an Infor Support API in API gateway. It is under Available APIs/Customer Experience/InforSupportAPI. Specifically, the Cloud Maintenance Calendar API. It has three required fields. They are X-Infor-StTenantid, X-Infor-Identity2, and X-Infor-Authorization. I am guessing that the Tenant ID is my Concierge Tenant id and the Identity is the email address that I use to log in to Concierge. What I can't figure out is how to get the X-Infor-Authorization value.

Any  Read more...guidance or documentation that you could share would be appreciated.  Show less...
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Group: *MUGA
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Latest msg: Hi John, I asked one of our team members and they responded: Not sure I have an answer to this one specifically, but normally when connecting ... from Heather Nagy, on 06/11/2025

Comments (2) (Descending Chronological Order)
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Heather Nagy
BC:
Hi John,

I asked one of our team members and they responded: Not sure I have an answer to this one specifically, but normally when connecting to an ION API you are required to have an authentication token (OATH2). These can be downloaded when a connection is identified and an ionapi credential is downloaded. This is access and authorization to the IONAPI gateway in general. Are those identities configured as part of the ion connection or parameters on the api specifically?  Read more...If the user has access to ION in the ming.le section, he/she can always locate and execute the API interactively.

Happy to arrange a quick conversation if you think it would be helpful. Thanks - Heather
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John Panzenhagen
BC:
This is the API

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