Help
BC:

Question:

Article:

Please review and endorse Enhancement Request if you feel it adds benefit to your processes today

Categorized as:

Hi! We have had several cases with PO statuses not updating, receipts not being created, DO statuses not updated, and work orders remaining in a locked status even though a user is not in the order. These issues have all had a root cause of users leaving tabs open and then M3 terminates the session after the idle time is reached. It causes our IT team to utilize the database update tool weekly for a number of orders to get them corrected. We have requested a job or function be developed to  Read more...allow us to somehow close the tabs when the session is about to be force terminated or they look at terminating the session in ways that does not corrupt the orders. Link below to the ER if you want to endorse if you feel it brings value to your company. Thanks!

https://mingle-portal.us2.prd3.inforcloudsuite.com/v2/CONCIERGE_PRD/32bfda04-ad8e-4943-9b7d-0f3d57e84aaf?LogicalId=lid:%2F%2Finfor.cxp.1&Tab=ERS&ERId=118065 Show less...
Delivered Read

Comments (1) (Descending Chronological Order)
There are no comments at this time, be the first to comment

BC:
I'm bumping this so that more people see it.

Online