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Is anyone using the Cloudsuite Self Service Portal for Tennant Data Management?
Scott Neustadt *MUGA
BC:

Question:

Article:

Is anyone using the Cloudsuite Self Service Portal for Tennant Data Management?

Categorized as:

M3
CSSP
M3BE

We had heard that we can now use the Cloudsuite Self Service Portal (CSSP) for doing data refreshes between Product and Test environments. I started playing around with this, but the feature seems quite limited, as it looks like I can only transfer Division specific data and only do one division at a time, instead of being able to do a global refresh. I reached out to Infor with questions, and honestly I've been unable to talk with anyone there that knows what I am talking about yet.
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Categorized as:
M3
CSSP
M3BE
Group: *MUGA
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Latest msg: I agree with Scott: INFOR mentions this feature (Refresh your data from the production environment) but when you try to activate this service, it's ha... from Denis MARETTE, on 03/06/2025
Comments (6) (Descending Chronological Order)
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Denis MARETTE
BC:
I agree with Scott: INFOR mentions this feature (Refresh your data from the production environment) but when you try to activate this service, it's hard to know who to contact and how.

However, it's a service that the customer pays for, so he's entitled to take advantage of it.

Thank you for clarifying this, as this service now seems less attractive, as customers generally only have 3 tenants - DEV, TST or TRN - PRD but no Pre-Production?
Justin Wang
BC:
Hi Scott,

The upcoming data refresh via CSSP capability is limited to refreshing from Production tenant to Pre-Production tenant. And it will be made available to customers with Pre-Production tenant only.

It is not intended for refreshing from PRD to TST and/or TRN.

Thanks

Justin
1
Scott Neustadt
BC:
Hi Amy! Thank you for this... I didn't realize that the 'Import from Database' had been added to configuration management. When I had heard about the ability to import between tennats I thoughts that it was referring to the CSSP - Perhaps I was mistaken. I will look closer into your document
Amy Rogers
BC:
Here is the other document.
Company copy to other MT tenant.docx
Amy Rogers
BC:
I use it to refresh our test data from prod, I was given some basic instructions from Infor when we moved to the cloud. I have a list of tables that I do not copy that I have had from our on-prem days.
Company Copy within the same MT tenant.docx
Scott Neustadt
BC:
Sorry, meant to say between Production and Test environments..... Not Product

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