Managing a constant stream of orders arriving in different formats comes at a real cost: the time and effort of skilled people spent on data entry rather than on work that requires human judgment. Can an agent take that off their plate?
Meet our latest agent: The Order Capture Agent.
It reads orders as they arrive, checks them against the customer's business rules, and enters them into your system. This helps your teams achieve faster processing, fewer mistakes, and Read more...one clear view of orders.
Being on the cloud doesn't automatically mean your systems are working as hard as they should.
That's exactly what we found with the US-based metalworking fluids manufacturer we worked with. The business was already running on Infor CloudSuite Chemicals, but still facing process and reporting gaps that were holding things back.
The gap between customers and businesses has narrowed significantly, thanks to multiple digital touchpoints. But making sense of the constant stream of feedback? That’s where things get complicated.
In our latest “How to AI” post, we explore an AI agent designed to cut through the noise. Our sentiment analysis agent doesn’t just collate feedback across platforms; it categorizes, analyzes, and highlights problem areas, helping you spot issues early and act with clarity. Read more...
