Question:

Article:

Warranty ER needed. What do you think?

We have orders configured to automatically generate warranty claims when appropriate. We have a requirement from a supplier/customer to provide these claims not at the order level, but on the line level, including $0 price claims. On-prem we accomplished this through a mod. We use a CRS881 table to determine whether the warranty type should get order level or line level claims.

In cloud, we are able to handle the $0 claims easy enough but we still need them generated at the line  Read more...level. My ER would be to set a flag on a warranty type that would then determine at what level the claims would be generated.

Thoughts? Show less...
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Categorized as:
enhancement request
ERS
warranty
M3
M3BE
Maintenance Customer Order Management
Group: *MUGA
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